{"id":11136,"date":"2024-07-17T07:01:44","date_gmt":"2024-07-17T07:01:44","guid":{"rendered":"https:\/\/cg.spafits.com\/?page_id=11136"},"modified":"2025-03-25T19:24:25","modified_gmt":"2025-03-25T19:24:25","slug":"reklamacije","status":"publish","type":"page","link":"https:\/\/cg.spafits.com\/index.php\/reklamacije\/","title":{"rendered":"Reklamacije"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11136\" class=\"elementor elementor-11136\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7dbf8529 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"7dbf8529\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-552c1011\" data-id=\"552c1011\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e9f699a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7e9f699a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dobrodo\u0161li na stranicu \u201eReklamacije\u201c Sparta Fitness Solutions. Ova sekcija je namijenjena pru\u017eanju informacija o procesu reklamacije kako bismo osigurali da va\u0161a iskustva s na\u0161im proizvodima budu \u0161to ugodnija i efikasnija.<\/p><p>1. Pakiranje i rukovanje robom:<br \/>Molimo vas da pa\u017eljivo rukujete robom prilikom preuzimanja i otvaranja paketa. Proizvodi su pa\u017eljivo zapakirani kako bi se minimizirala mogu\u0107nost o\u0161te\u0107enja tijekom transporta. Prilikom preuzimanja obavezno provjerite stanje paketa.<\/p><p>2. Pravo na reklamaciju:<br \/>Kupac ima pravo na reklamaciju fizi\u010dkog o\u0161te\u0107enja sprave u roku od 24 sata od trenutka isporuke. Naknadne reklamacije za fizi\u010dka o\u0161te\u0107enja ne\u0107emo biti u mogu\u0107nosti realizirati. U drugim slu\u010dajevima potencijalno neispravnog rada, mo\u017eete koristiti pravo garantnog roka za nedostatke, vode\u0107i ra\u010duna da va\u0161a prijava reklamacije zadovoljava uvjete iste, kao i prije toga pravilno kori\u0161tenje i odr\u017eavanje sprava, kao i sam proces sastavljanja sprava. Sparta Fitness \u0107e svakom kupcu na upit poslati instrukcije i alat za sastavljanje sprava, ako kupac to bude tra\u017eio.<\/p><p>3. Garancija:<br \/>Sva oprema iz kategorija sprava i cardio programa ima dvije godine garancije koja te\u010de od trenutka izdavanja ra\u010duna ili isporuke.<\/p><p>4. Proces reklamacije:<br \/>Za podno\u0161enje reklamacije, molimo vas da pratite sljede\u0107e korake:<br \/>\u2013 Pripremite slike proizvoda koje jasno prikazuju o\u0161te\u0107enje, nedostatke ili nepravilan rad proizvoda.<br \/>\u2013 Po mogu\u0107nosti, pripremite i video zapis o\u0161te\u0107enog proizvoda kako bismo \u0161to bolje utvrdili problem.<br \/>\u2013 Po\u0161aljite slike i\/ili video zajedno s detaljnim opisom problema na na\u0161 email: reklamacije@spartafitness.hr ili popunite formu ispod ovog teksta.<\/p><p>5. Obrada reklamacije:<br \/>\u2013 Inicijalni odgovor mo\u017eete o\u010dekivati u roku od 3 radna dana od prijema va\u0161eg emaila.<br \/>\u2013 Samu reakciju, servis, ili zamjenu dijela, ako za to postoji potreba, izvr\u0161it \u0107emo u roku do 30 radnih dana od prijema va\u0161e reklamacije. (Uvijek se trudimo da to bude i ranije, ali isto ne mo\u017eemo garantirati.)<\/p><p>6. Tro\u0161kovi i pokrivenost garancije:<br \/>Ako utvrdimo da fali\u010dnost ili nedostatak potpada pod garanciju, sav tro\u0161ak slanja novog dijela, zamjene ili servisa preuzima Sparta Fitness Solutions. U suprotnom, ako je do problema ili nedostatka do\u0161lo uslijed nepravilnog rukovanja ili drugih razloga, tro\u0161kove dijela, servisa, zamjene, kao i po\u0161tarine snosi kupac.<\/p><p>Obavje\u0161tavamo sve kupce da je reklamaciju, servis, zamjenu ili bilo kakav oblik intervencije mogu\u0107e izvr\u0161iti isklju\u010divo na mjestu na koje je roba isporu\u010dena, te u slu\u010daju da ste robu premjestili na drugo mjesto, imate obavezu spravu vratiti na mjesto isporuke ili u suprotnom nadoknaditi tro\u0161kove puta na novu lokaciju koju garancija-reklamacija ne pokriva.<\/p><p>Kontakt informacije:<br \/>\u2013 Email: <a href=\"mailto:reklamacije@spartafitness.rs\">reklamacije@spartafitness.rs<\/a><\/p><p>Hvala vam \u0161to ste odabrali Sparta Fitness Solutions. Na\u0161 cilj je osigurati va\u0161u potpunu satisfakciju i pru\u017eiti vam najbolju mogu\u0107u uslugu. Ako imate bilo kakva dodatna pitanja, slobodno nas kontaktirajte.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-33f7e4dc elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"33f7e4dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20a05c5\" data-id=\"20a05c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a4ff7a elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"1a4ff7a\" 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for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIme\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ime\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefon\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Telefon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_4ce32a7 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4ce32a7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPriroda Va\u0161eg upita?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_4ce32a7]\" id=\"form-field-field_4ce32a7\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"Nepravilan rad ure\u0111aja\">Nepravilan rad ure\u0111aja<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Fizi\u010dko o\u0161te\u0107enje\">Fizi\u010dko o\u0161te\u0107enje<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Nedostaje element ure\u0111aja\">Nedostaje element ure\u0111aja<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Drugo\">Drugo<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_0be8a25 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0be8a25\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tBr ponude\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_0be8a25]\" id=\"form-field-field_0be8a25\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Br ponude\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b0491de elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b0491de\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tVreme isporuke\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b0491de]\" id=\"form-field-field_b0491de\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Vreme isporuke\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Po\u0161aljite<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dobrodo\u0161li na stranicu \u201eReklamacije\u201c Sparta Fitness Solutions. Ova sekcija je namijenjena pru\u017eanju informacija o procesu reklamacije kako bismo osigurali da<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cg.spafits.com\/index.php\/wp-json\/wp\/v2\/pages\/11136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cg.spafits.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cg.spafits.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cg.spafits.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cg.spafits.com\/index.php\/wp-json\/wp\/v2\/comments?post=11136"}],"version-history":[{"count":19,"href":"https:\/\/cg.spafits.com\/index.php\/wp-json\/wp\/v2\/pages\/11136\/revisions"}],"predecessor-version":[{"id":11711,"href":"https:\/\/cg.spafits.com\/index.php\/wp-json\/wp\/v2\/pages\/11136\/revisions\/11711"}],"wp:attachment":[{"href":"https:\/\/cg.spafits.com\/index.php\/wp-json\/wp\/v2\/media?parent=11136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}